Account deletion

You can delete your Pathive account and data at any time. This page explains how, what is deleted and what remains for a while. The app is published by Armagan Ercan (Areonex) under the Approastery brand.

Deleting in the app

Profile → Account → Delete account

This works for anonymous accounts and for accounts saved with e-mail or Apple.

1. Tap "Delete account".
2. Read the explanation and tick "I understand this can’t be undone".
3. Tap "Delete permanently".
4. If your account is linked to Apple, Apple asks you to confirm once more, so the link between your Apple ID and Pathive is removed too.

Deletion happens at once and cannot be undone. You can start again with the same e-mail or Apple ID, but your old goals will not come back.

If you have a Pathive Pro subscription: deleting the account does not cancel it. Cancel it first in Settings → Apple Account → Subscriptions on your iPhone.

Without access to the app

If your account is saved with e-mail or Apple, send an e-mail with the subject "Account deletion request" to hello@pathive.app from the address the account is linked to. If you used Apple's private relay address, writing from your Apple ID's e-mail is enough; Apple forwards it to us. After verifying the request we delete your account within 30 days at the latest and let you know.

An unsaved (anonymous) account is not linked to an e-mail address, so it cannot be identified from outside the app. Deleting the app is enough: anonymous accounts unused for 180 days are deleted automatically with all their data.

What is deleted

• account details: account ID, e-mail, Apple link;
• age confirmation, accepted versions, health-data consent records;
• profile and preferences;
• all goals (savings, fitness, learning, custom), plans, steps, completions, measurements;
• weekly check-ins and notes;
• coach suggestions and coach chat;
• subscription status and the subscriber record at RevenueCat;
• AI quota records;
• push tokens, notification settings and the morning notification log.

What remains for a while

What	Why / how long
AI cost records (provider, model, status, duration, tokens, cost)	Kept for spending totals. Their link to you is removed; failed model replies and rule details are deleted.
Server backups	A backup taken before deletion may contain the data until it expires (30 days at most).
Inputs and outputs already sent to Anthropic	30 days by default; up to 2 years if flagged under the usage policy.
Server logs (user ID, error codes)	Until the log period ends; they contain no content.
Purchase and account records at Apple	Processed by Apple under its own terms.
Sign-in e-mails already sent	Subject to the e-mail provider's retention.

You do not need to delete your account to delete only your fitness data: Profile → Health data → Withdraw consent.